Quality Policy


Al lttefaq Group strive to anticipate and fulfill the needs and expectations Of our customers and all other interested parties by providing consistently high quality products and services, through skilled and trained personnel and integration of system technology.

Quality Policy
It is our policy to have a reputation in the Steel Industry and Transportation Service Sector that the company always provides cost-effective quality products and services to customers. This we achieve by:

  • Implementing an effective Quality Management System and carry out continual improvement in all aspects Of Our business.
  • Understanding the context Of organization and needs & expectations of all interested parties.
  • An innovative and progressive management approach that encourages the quality structure throughout the organization.
  • Establishing quality objectives and ensuring active participation from each employee to achieve it.
  • Adopting best available technologies.
  • Reviewing the suitability of its operating methods by timely & continuous analysis.
  • Creating, stimulating and rewarding work environment.
  • Organizing the training programs to upgrade the skills.
  • Complying with all applicable legal, statutory and other compliance obligations.
  • Reviewing the policy on periodic basis for its continuous suitability & validity and ensuring that it's available, well communicated and best understood by all interested parties.