In the work environment, the objectives of Al-Ittefaq Steel Products Co.’s are attained by the cooperation and the combined efforts of its stakeholders. All internal or external stakeholders are frequently communicated to find their expectations. Clear engagement with each stakeholder in the supply chain is ensured, in order for the chain to be stabilized and engaged to reach a common goal in increasing the financial performance and achieving profit. Moreover, through engagement of the organization’s stakeholders, Al-Ittefaq Steel Products Co. can optimize its productivity and it can overall value its stakeholder through training/awareness, and transfer knowledge/information. At the organizational level, a code of ethics on proper behavior in the workplace has been established and followed. This helps Al-Ittefaq Steel Products Co. to achieve the objectives of the organization.
Plant: ISPC 1
Interested Stakeholders
Stakeholders Expectation
Engagement Method
Ministry of Labor
With the different Ministries the best approach would be through open surveys, information reports, one to one conversation and newsletters
Ministry of Commerce
Ministry of Human Resources & Social Development
Other Ministries
Bupa "Insurance"
With these stakeholders the best method to engage with them is through newletters
Bankers/Investors/Share holders/Insurers
NCEC
Engaging with these parties through newsletters, one to one converstation and open surveys newletters
MODON
Installing Emssion monitoring system around the factory
ICDOC
NCEC approved consulting agencies
Factory of Saudi Arabian Ductile Iron Pipes Co. Ltd
Should consider the CO2 emissions from the plant and finid methods to reduce said emissions. Since the organization has a natural gas line which feeds its furnacesm should consider coordinating with the contractor to find a way to supply gas to all companies that require natural gas in Damman second industial city
Open days, one on one conversation, focus groups, Advertisments, newsletters and contact point
Local Youth
BRC Weldmesh Gulf
To maintain product quality and managing the material delivery. To avoid any slave and child labor. Safety of Material while trasnporting them
newsletters and contact point
HEET Industrial Company
To reduce the emissions of your operations
Al Arkan Steel & Insutrial LTD. CO.
Atta Al Asharqiyah Contracting EST.
Ensuring a clean and healthy work envirnoment and ensuring that the waste that is gathered is being collected in a regular manner and time
Saudi Amicon Co. LTD
Raid Construction Company General Trading and Contracing
Saudi Metal Coating Co.
To increase the number of loading points and enhancing materialing handling system in regards to maintaining our product quality and managing our material delievery
Arab Building Materials Co.
SIRIM QAS INTERNATIONAL SDN. BHD.
To gain certification for product rebar for Malaysia Market. To use scrap metal efficiently during the steel making process. To use proper PPE. The plant should aim towards a ZERO CARBAN and reduce the carbon footprint. To get recognition in ISO 50001 Energy Management
Saeed Mohammed Abdullah Al Sa'ad Environmental Consultant
Shabro
To offer CFR in the future. In case of FOB offer, the shipping terms should be more friendly. To offer more quantity size for our use.
Absal Steek Fabrication Co Environmental Consultant
Material Production to be improved based on the market demand. Transportation of material to be improved to meet customers supply schedule
Bawan Metak Industries Co
The organization and customers should have a better understanding on the quality of the material by adapting new technology; as well as, recruiting young youth that have excellent marks in their respected fields of study
FSPC 1
Need to improve in the surface quality of rebar supllying for epoxy coating purpose
Transportation companies
Labor contractors
AL AZZAZ
SGS
Through feedback reports and newsletters
SASO-KSA
UK CARES
DUBAI DCL
KUWAIT-ISO 6935
MALAYSIA-SIRIM
R-TECH-UK, Al-HOTY, ISS Lab & Element Lab
VEOLIA
NASCO
ASCO
Getting customers feedback for product quality & delievery timing to improve service if customers are not satisfied. W.T / Meters should be maintained as per rolling schedule. By Providing proper PPE and training. To eliminate energy waste. To recycle used water and to rectifying all leakage in proper time. In regards to global wariming the organization should consider increasing the planting trees, which will help in air purification and reduce emissions. To follow both the company's policy and all rules and regelations which was set by the Saudi Labor Law. To conduct periocdic health checkups for the employees. Making local customers top priority, and inviting steel experts to the company in order to find chances of improvement
Since the stakeholders are all internal, we can engage with monthly performance review, employee representative "SMG"
Production Department
Make sure that the billets that we receive is free of defects and the required grade. Schedule rolling program efficiently . To maintain weight per meter of the billet as per the rolling requirement. All required PPE should be available. Provision for proper training to be arranged. To save energy by switching off all equipment when there is a major delay in the plant, and switch to LED bulbs. To recycle all of used water and contain any leakages that might occur in our operation. To dispose of all wate properly throough authorized agencies only. To invite prominent manufacturers of steel plant to discuss about the chances of improving the efficiency of the plant.
Technical Department
To Improves quality audits throughout the production process - inline, final and/or packing accuracy. To Ensure the deliverables are correct and free of defects and focus on quality from the beginning to the end. To improve ambient air quality inside the mill. To use VFS drive to Electrical equipment. To increase the recycled water and capacity of filtiration. To carry out all the hazardous waste disposal through the PME certified contractor ., minimize the Hazardous waster. To Use Eco friendly products to make products, Energy efficient equipment and very minimal waste discharge in process. To priotitize to local vendors and contractors to improve local Economy. To place eye wash and shower in chemical storage area. Health check and awaresness progarms has to be organized for all levels.
Sales Department
Ensuring that timely dispatches will certainly help us to get the repeat orders. To increase energy and water use awareness by placing notice boards on switching off lights, and turning off all unsed faucets. Availability of uniform bins through out all corners of the organization. Should use the Good Quality of the Raw Materials. R & D should continue. We should discuss and follow other Big Steel Plants to improve and make friendly atmosphere. Each individual contribution and participation count a lot. Please try to involve all our department colleagues by giving them a training. It will enlighten them about the importance of these aspects. Hoping that in that way, they will always give their cooperation and initiative that are needed in meeting our goals.
Electrical Department
To initiate a Study on Impact of Employee health based on Long-term exposure to Rolling Mill Dust, Carbon Brush Dus
Mechanical Department
Safety & Clinc
Since this stakeholder feedback has connection with sustainability, QHSE Management should meet with all concerned department managers to discuss, set and come to an agreement regarding the sustainability objectives of each department for year 2022. The objectives set should be properly communicated to all concerned employees.
Roll shop
To reduce the working hours, so that employees could spend more time with their families. To more initiatives should be provided to the employees to increase their moral and productivity. To provide proper resting areas for the employees. To enhance the brand awareness through the marketing team, this increaseing profability. Increasing plantation within the organization. To provide more public parking space to the employees
IT and SAP
Admin
1. Increasing the safety awareness of employees are working in dangerous locations or on machines to avoid any kind of accidents. 2. Containing and filtering CO2, CO emissions for a healthier environment. 3. Engaging our employees with community initiatives. 4. Diversifying the economy according to global requirements, keeping pace with future aspirations
Environmental
To reduce emissions, consrve natural resources, and preserve the biodiversity of the area. To ensure that all social aspects that are set by the government are being met
HR
To meet all rules and regulation in regards to human rights that was set by Saudi Law
Logitics
To placing a dressing room/changing room in MRM Warehouse, Health check and awareness programs has to be organized for all levels within the organization
Procurement
Stores
Quality
GWP & GHG
Safe and Healthy Working Conditions
Primary Material Use and Material Efficiency
GAMEP
Gulf Chemical Sand Oil Co.
Veolia
Environmental Department
Logistics Department
Electrical & Mechanical Department
Safety & Clinic Department
Note: The stakeholders who have the greatest impact on the top 3 concerns of the materiality matrix have been listed down for each concern in the order of most impact to less impact
We have dealers accross various cities of Saudi Arabia.